UBA: Why Work With Us

HRPro is the longest-serving and most trusted UBA Partner Provided Solution and Platinum Alliance partner.

HRPro is one of the original UBA partner-provided solutions, and as so, is held to the same high standards as UBA Broker Partners. We are the longest-serving partner provided solution for UBA, and can ensure reliability, efficiency, and dependability.

HRPro is a trusted provider of HR and benefit administration and comprehensive human resource services. We provide highly customized people solutions that address the unique and specific needs of our broker’s clients — resulting in extremely high retention and satisfaction on both ends.

We believe that a key ingredient to developing your business is working with a company you can trust to handle your client’s HR and benefit administration needs. Your clients want to depend on you to be their guide to provide the services they need, without the hassle of vetting out providers on their own. That’s where our broker partnership shines. You have a TPA you can trust.

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An Award-Winning Team

HRPro is proud to be the recipient of the following recognitions.
Many of these awards are especially important to as they are voted on by our own employees.

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Why do our clients like to work with us?

Fully customizable solutions – no forced bundling, paying for services you do not need
Brokers and Employers enjoy a dedicated account manager, no impersonal 1-800 numbers, no support queues, no generic email boxes
We utilize up-to-date technology and work with best-in-class software platforms

95% client retention rate and a 94% employee retention rate.
Extended service hours to accommodate our West Coast Partners
An award-winning organization voted Coolest Place to Work in Michigan and The Best and The Brightest To Work For in both Metro Detroit and Nationwide

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“LHD has worked with HRPro for years and values our partnership. We use HRPro for a large portion of our clients and trust them to manage all sizes of clients. HRPro never fails to give consistent, reliable service to all our groups. It brings a smile to the face of our service team when they hear that one of our clients has selected HRPro.” – Jeff Hadden, LHD

“The best thing about working with HRPro is I can call my account manager and they know immediately who I am and what I need. I don’t have to spend time explaining to a stranger who I am and why I am calling. It is a huge timesaver, and significantly improves the quality of service” – Scott Clemons, The Clemons Group

“We are very happy with HRPro and extremely happy with their awesome staff. I would recommend them to anyone needing Professional COBRA & FSA services. It makes your life easier when your clients tell you how wonderful, knowledgeable, and efficient HRPro and their staff are. Two thumbs up from our firm!” – Krys Reid, Tower Benefit Consultants

“The HRPro staff has been a major resource for us, especially in working with our smaller clients. They provide us with knowledge and resources that keep us competitive and enhance our relationships with our clients.  Thanks so much, Jen and Katia!” – Suzy Alberts, Comprehensive Benefits

Our Guiding Principles

We were founded with an essential mission:

To help organizations take better care of their people.

Client Focused

We work hard to be committed to the company and each and every client. All our employees have an undeniable work ethic that drives them to earn the respect and satisfaction of their clients.

Personal Ownership

Each and every employee at HRPro holds themselves accountable for their actions and how they manage their jobs. We back up our actions with commitment and a willingness to learn.

Self Awareness

Learn about those unique characteristics that makes you who you are and recognize what makes you different. It’s about embracing those traits and not taking yourself too seriously.

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